Bridge Bookshop Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data when you visit our physical shops, use our webshop at www.bridge-bookshop.com, or interact with our services and events. For the purpose of the Isle of Man Data Protection Act 2018 and the Applied GDPR, the Data Controller is Bridge Bookshop Ltd, with our physical registered address at Shore Road, Port Erin, Isle of Man, IM9 6HL.
1. Data We Collect We may collect and process the following types of personal information about you:
Webshop transaction information: Details of book purchases, online orders, and payment details (processed securely via our third-party payment gateway).
Event and book club data: Names, contact information, and any dietary or accessibility requirements you provide when signing up for our in-store events.
Technical data: IP address, browser type, and cookies collected when you browse and shop on our website.
CCTV footage: Images captured by our security cameras if you visit our physical retail branches.
2. How We Use Your Data We use your personal data to run our independent bookshops efficiently and provide you with the best possible service. Specifically, we use it to:
Fulfil, process, and deliver orders placed through our webshop.
Manage registrations, attendance lists, and communications for our in-store events and book clubs.
Send you book recommendations, event invitations, and newsletters (only if you have opted in).
Process secure payments and prevent fraudulent transactions.
Maintain the safety and security of our premises for customers and staff through CCTV.
3. Legal Basis for Processing Under Isle of Man data protection legislation, we rely on the following legal bases to handle your data:
Performance of a Contract: To process online transactions and deliver the books you purchase from our webshop.
Consent: For managing your event sign-ups and sending you marketing emails or newsletters. You can withdraw this consent at any time.
Legal Obligation: To maintain accurate financial records for tax and accounting purposes.
Legitimate Interests: To protect our shop premises from theft or vandalism using CCTV, and to optimize your online shopping experience.
4. Sharing Your Data We do not sell your personal data to third parties. We do not use an electronic point-of-sale (EPOS) system that syncs your data with third-party apps. We only share your information with trusted service providers essential to running our business operations:
Delivery couriers and postal services to mail your webshop orders.
Secure payment processing platforms to handle online card transactions.
Our website hosting and e-commerce platform provider.
Email marketing platforms (only if you are actively subscribed to our newsletter).
5. Data Retention We only keep your personal data for as long as necessary to fulfil the purposes we collected it for.
Financial and transaction records are kept for 6 years to comply with Isle of Man tax laws.
Event sign-up details are securely deleted shortly after the event or book club meeting concludes, unless you request to stay on our mailing list.
CCTV footage is automatically overwritten after 14 days, unless required for an active security investigation.
6. Your Rights Under Isle of Man data protection laws, you hold significant rights regarding your personal information. You have the right to:
Access the personal data we hold about you.
Correct any inaccurate or incomplete information.
Delete your personal data from our systems (where legal exemptions do not apply).
Object to or restrict certain types of data processing.
Withdraw consent at any time for event notifications or marketing communications.
To exercise any of these rights, please contact us at [email protected].
7. How to Complain If you have any concerns about how we handle your data, please contact us directly at our registered office or via email so we can resolve the issue. If you remain unsatisfied, you have the right to lodge a formal complaint with the Isle of Man supervisory authority: Information Commissioner’s Office P.O. Box 124, Douglas, Isle of Man, IM99 1EQ Website: www.inforights.im
8. Updates to This Notice We may update this Privacy Notice from time to time to reflect changes in our practices or legal obligations. The "Last Updated" date at the bottom of this page will indicate when changes were last made. Our Locations:
Registered Address: Bridge Bookshop Ltd, Shore Road, Port Erin, Isle of Man, IM9 6HL